Delivering 400+ Online Course Modules and Change Management for Felleskjøpet

Mentorix developed a comprehensive, role-based training plan tightly aligned with Felleskjøpet’s ongoing change management project. Our approach included:

• Customized E-learning Production: We created a scalable and efficient “learning production engine” for the rapid development of e-learning courses. This system ensured the delivery of high-quality learning content for every relevant business process, tailored specifically to the use of Microsoft Dynamics 365.
• 478 Learning Modules: In just 12 months, we delivered 478 certified learning modules across various departments, including for leadership teams.
• Comprehensive Training Framework: Mentorix implemented an end-to-end e-learning production process, including templates, checklists, governance models, quality assurance processes, and an evaluation framework. This provided Felleskjøpet with all the tools they needed to build and sustain future e-learning efforts independently.
• Clear Role Definitions: We ensured that with every system release, everyone in the organization—from operations to support—understood their roles and responsibilities. We established a structured system for measuring business value and included contingency plans for mitigating any potential disruptions.